Place your order before 15h30, it will be shipped the same day (except Saturday before 11h00). The Colissimo or So Colissimo service ensures the delivery of parcels within 48 hours after shipment. The Chronopost service guarantees the forwarding of parcels to the next day before 13h after shipment
Order today and at Step 3 of your order, indicate a desired delivery date. We will ship your package according to the deadline of the chosen carrier, so that it arrives at the nearest of this date. (We can not be held responsible in case of delay of the delivery service of the Post).
5. In which countries can I have a balloon delivered?
Our service is evolving and allows us to regularly offer new countries. Here are the countries supported today: France, Germany, Austria, Belgium, Spain, Ireland, Italy, Luxembourg, Netherlands, Portugal, United Kingdom and Switzerland.
If 5 working days after the despatch of your parcel, you have not received it, you must get closer to the post office closest to the delivery address and equipped with the tracking number that you have been communicated by e-mail in your shipping confirmation. However, we advise you first to do a small neighborhood survey because it often happens that someone has recovered the package for you. If after all these steps, you still have no news of your package, get closer to our customer service so that we can open a survey with LaPoste services.
All the products put on sale on our site are in stock. That's why we can guarantee a shipment within a maximum of 24 hours (working days). If the box is no longer in stock, the words "Out of stock" appear on the product sheet.
1. For my company, I would like to customize packages, is it possible ?
We offer companies, institutions and works councils a complete and fully customizable offer (end-of-year gifts, business gifts, product launches, incentives ...). All you need to do is return to this page.